Terms & Conditions


In these terms and conditions of trading “Oss Ltd” means Ossett Storage Systems Limited. “The Customer” means the customer to whom Oss Ltd agrees to supply goods. “Goods” mean any goods supplied by Oss Ltd to the customer. These terms and conditions shall apply to all contracts entered into between Oss Ltd and the customer unless agreed to the contrary in writing by an authorised officer of Oss Ltd. Unless otherwise agreed in writing by Oss Ltd (the supplier) these conditions which supersede any earlier sets of conditions appearing in the supplier’s catalogues or elsewhere shall override any terms or conditions stipulated incorporated or referred to by the buyer whether in the order or in any negotiations and all guarantees warranties or conditions (including any conditions as to quality or fitness for any particular purpose) whether express or implied by statute common law otherwise are excluded and hereby negatived.

All orders are subject to the availability of the goods and to written acceptance by Oss Ltd. Any prior indications by Oss Ltd by telephone, E-mail or verbally shall be provisional only. Limited stocks means that certain goods may only be available on a first come first served basis. Oss Ltd shall not be liable for the unavailability of any goods whether for delivery or for collection..

Catalogue, prices lists and other advertising or promotional material are intended to provide an indication as to the price range of the goods offered by Oss Ltd and no variations shall give rise to a claim against Oss Ltd. Oss Ltd reserves the right to pass on to the customer any increases or decreases in the cost of providing the goods that occur between the dates of quotation and delivery. All prices quoted are exclusive of VAT at the standard rate.

The customer recognises that Oss Ltd is only a distributor of the goods. Although Oss Ltd will try to notify the customer of any variations in specification of which it is aware the customer accepts that Oss Ltd cannot be accountable for the consequences of any such variations made by the manufacturer or any shortage of supplies.

5.1 Dates and times quoted by Oss Ltd for delivery run from the receipt by Oss Ltd of a written order. All dates and times quoted are estimates and any delay in meeting delivery dates will not give rise to a right to cancel the order or a right to any form of compensation or damages.
5.2 Offers for goods ex-stock are subject to the goods being unsold at the time of receipt of the customers order.
5.3 Unless specifically included in the quotation, prices quoted do not include delivery, any delivery charges incurred by Oss Ltd will normally be passed on to the customer, subject to any scale charges employed by Oss Ltd at the time.
5.4 Oss Ltd reserves the right to make part deliveries. Any request by the customer for Oss Ltd to delay or split delivery may result in a stockholding charge and any additional costs incurred by Oss Ltd being debited to the customer.
5.5 The customer must check the goods before use or resale and in any event within the time limit specified in clause (11), no liability can be accepted for the consequential loss arising from a breach of this condition.

6.1 Unless agreed to the contrary in writing all invoices are payable by cash or cheque before shipment of the goods or against a pro-forma invoice whichever is the earlier. If the customer is an approved account holder invoices are payable within 30 days of the invoice date. Any right or set-off in favour of the customer and against Oss Ltd is hereby excluded.
6.2 If the customer fails to make payment as provided for above Oss Ltd shall have the right, in addition to any other remedies it may wish to pursue to charge interest on overdue accounts at the rate of 2% per month until payment is received.

OSS LTD are responsible for the website transactions.
All transactions will be checked to ensure they are 3D secure compliant and if so will be passed to the issuing bank for authentication.
Card details are entered on secure pages using paypal.

Oss Ltd shall not be liable for any loss whatsoever suffered by the customer in the event of cancellation of the agreement to supply the goods if the supply of such goods would be illegal, contrary to manufacturers conditions of sale or impossible for Oss Ltd to perform.

In the event that the customer is declared insolvent or compounds or makes any arrangement with it’s creditors or has distress levied against its goods or assets or has a receiver or liquidator appointed Oss Ltd shall have the right to suspend deliveries until payment has been made goods already supplied and for all outstanding orders.

10.1 Risk in the goods shall pass to the customer at the time of delivery to or collection by the customer or its agent whichever is the earlier.
10.2 Legal and beneficial ownership of the goods shall remain with Oss Ltd until it has received payment in full for the goods. Until that time the customer accepts that it holds the goods in a fiduciary relationship as Oss Ltd bailee and will store the goods so as to identify them as the property of Oss Ltd and keep them free from any charge or encumbrance.
10.3 Even before title passes, the customer may sell and deliver the goods to a third party but only on behalf of and to the account of Oss Ltd. Until Oss Ltd has been paid in full for the goods the customer shall be liable to account to Oss Ltd for the proceeds of sale and shall keep such proceeds, including the proceeds of any insurance claim, apart from other monies. Oss Ltd shall have the right to inspect any records relating to the customers dealings with the goods and the proceeds of sale.

All liability for any loss of any nature including consequential loss arising out of the use or supply of the goods is hereby excluded.

12.1 All goods shall be deemed accepted unless rejected within 72 hours of delivery/collection of the goods. Notice of rejection must be confirmed in writing giving detailed reasons for rejection. No compensation, credit or right of set-off shall be given by Oss Ltd until the same has been received by Oss Ltd from the manufacturer, supplier or insurer as the case may be, Goods incorrectly ordered by the customers shall be returnable only at the sole discretion of Oss Ltd and subject to a return charge of 15% of the nett order value, and the recovery of the delivery costs for the original order.
12.2 Any goods being returned for any reason must be packaged in such a way that they are received in the same condition as when they were shipped to the customer, otherwise the amount of credit will be reduced to its resale value.

12.3 Notice of cancellation must be confirmed in writing giving detailed reasons for rejection, and must be received 48 hours before order is to be delivered. If not delivery costs would still be payable.

12.4 You will receive a full refund of the price paid (including relevant delivery charges) less any collection charges. If you return a part of an order, we will recalculate any applicable delivery charge for the remaining part of the order and also deduct this from the refund

Before returning any goods to Oss Ltd the customer shall notify Oss Ltd by letter facsimile or E-mail of its desire to return the goods together with the reason for the return.

Non-delivery of any consignment or part thereof within 14 days of the date of invoice from Oss Ltd must be notified in writing to Oss Ltd

15.1 OSS LTD is committed to ensuring your privacy is protected. we use information in accordance with The EU General Data Protection Regulation (GDPR) as at 25th May 2018

15.2 Where appropriate we use your personal data to provide goods and services to you or your organisation, for basic profiling services and to carry out and administer any obligations arising from any agreements entered into between you and us.

15.3 We do not disclose any information you provide to any third parties other than as follows:
-We may disclose information about you to our partners such as courier companies and payment processors in order to deliver goods and our services to you.
-If we are under a duty to disclose or share your personal data in order to comply with any legal obligation for example, if required to do so by a court order or for the purposes of prevention of fraud or other crime.
-In order to enforce any terms and conditions or agreements for our services that may apply.
Other than the set out above, we shall not disclose any of your personal information unless you give us permission to do so.

15.4 If you do not agree to the new Terms and Conditions you have a right to withdraw your consent to this through contacting us as soon as possible so we can discard of your data, as well as having the right to lodge a complaint.


Tel: 07791 029520
2 Ridge Road Email: Enquiries@ossettstoragesystems.co.uk
WF4 4QW Sales@ossettstoragesystems.co.uk
WEST YORKSHIRE Company Number: 8228458
Vat Reg Number: 986374268